FAQs

Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.

• Returns are only accepted for defective items. 
• Exchanges (such as sizing issues) must be requested within 30 days.
• Customers are responsible for return shipping unless the item is incorrect or damaged.

Please fill out our Return or Exchange. Request Form to begin the process. Be sure to include:

• Your order number
• Item(s) you wish to return or exchange
• Reason for return

We will respond within 2–3 business days with return instructions or approval.

📦 Shipping Policy
Shipping Rates & Delivery Times
We offer the following shipping options at checkout:

• Standard U.S. Shipping (Free on orders $100+): 5–10 business days
• Economy Worldwide Shipping: 10–21 business days (cost varies by location)
• Express U.S. Shipping: 2–5 business days (available on select items

Once your order ships, you’ll receive a confirmation email with tracking information. If you do not receive tracking after 5 business days, please contact us at support@rainbowtique.com.